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URL
https://www.handmadeorigin.com
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Authentic Handmade Accessories

Shipping and Returns

DELIVERY INFORMATION

Your orders will be shipped from the United Kingdom, via Royal Mail. We ship worldwide.


Orders to the UK are usually shipped using Royal Mail 1st Class, however if you wish for a tracked postage, or one that will require a signature, please contact us before placing your order to discuss any additional costs that may incur.


For all other countries, we'll ship using Royal Mail International Tracked Service. Again, please contact us for other options before you place an order, if you would like one.


Please refer to Royal Mail Website for all available options and prices: https://www.royalmail.com/price-finder


RETURNS & REFUNDS

Thanks for shopping at handmadeorigin.eu. If you are not entirely satisfied with your purchase, we're here to help.


  1. Returns:

If you would like to return your order, we will provide you with the details to return your item, and from here you must return it within 14 days of your purchase.


To be eligible for a return, your item must be unused and in the same condition you received it.


Unfortunately, we do not accept returns if:

  • the customer knew the item was faulty when bought,

  • the customer damaged the item by trying to repair it themselves or enlisting another's help (although it may be possible we may allow replacement, repair or a partial refund),

  • the customer no longer wants the item (for example, if the wrong size was bought),

  • the customer personalized or asked the item to be custom-made (for example, if initials or texts to be embossed were requested)


We offer a refund for such items, only if they are faulty. However, we are keen to keep our customers satisfied, and will do our best to discuss the resolving of the issue. So please do get in contact, and we may offer an exchange or a refund.


  1. Refunds:

Once we receive your item, we will inspect it and let you know that it has arrived. We will notify you, immediately, regarding the status of your refund once we have inspected the item.


If your return is approved, we will initiate a refund to your credit card, or any other method of payment you wish to use. You will receive the credit within a certain number of days, depending on your card issuer's policies.


  1. Shipping:

You will be responsible for paying for your own shipping costs for returning your item, except if your item was faulty, given that a refund will be issued. 


Any questions or inquiries, don't hesitate to get in touch at handmadeorigin@mail.com


Shipping information

Royal Mail Signed and Tracked
Austria
Belgium
Bulgaria
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
United Kingdom
Croatia
£8.48
Free at £99.00
Royal Mail International Tracked
Afghanistan
Andorra
United Arab Emirates
Antigua and Barbuda
Anguilla
Albania
Armenia
Angola
Argentina
American Samoa
Australia
Aruba
Åland Islands
Azerbaijan
Bosnia and Herzegovina
Barbados
Bangladesh
Burkina Faso
Bahrain
Burundi
Benin
Bermuda
Brunei Darussalam
Bolivia, Plurinational State of
Brazil
Bahamas
Bhutan
Bouvet Island
Botswana
Belarus
Belize
Canada
Cocos (Keeling) Islands
Congo, The Democratic Republic of the
Central African Republic
Congo
Switzerland
Côte d'Ivoire
Cook Islands
Chile
Cameroon
China
Colombia
Costa Rica
Cuba
Cape Verde
Christmas Island
Djibouti
Dominica
Dominican Republic
Algeria
Ecuador
Egypt
Western Sahara
Eritrea
Ethiopia
Fiji
Falkland Islands (Malvinas)
Micronesia, Federated States of
Faroe Islands
Gabon
Grenada
Georgia
French Guiana
Ghana
Gibraltar
Greenland
Gambia
Guinea
Guadeloupe
Equatorial Guinea
South Georgia and the South Sandwich Islands
Guatemala
Guam
Guinea-Bissau
Guyana
Hong Kong
Heard Island and McDonald Islands
Honduras
Haiti
Indonesia
Israel
India
British Indian Ocean Territory
Iraq
Iran, Islamic Republic of
Iceland
Jamaica
Jordan
Japan
Kenya
Kyrgyzstan
Cambodia
Kiribati
Comoros
Saint Kitts and Nevis
Korea, Democratic People's Republic of
Korea, Republic of
Kuwait
Cayman Islands
Kazakhstan
Lao People's Democratic Republic
Lebanon
Saint Lucia
Liechtenstein
Sri Lanka
Liberia
Lesotho
Libya
Morocco
Monaco
Moldova, Republic of
Montenegro
Madagascar
Marshall Islands
Macedonia, Republic of
Mali
Myanmar
Mongolia
Macao
Northern Mariana Islands
Martinique
Mauritania
Montserrat
Mauritius
Maldives
Malawi
Mexico
Malaysia
Mozambique
Namibia
New Caledonia
Niger
Norfolk Island
Nigeria
Nicaragua
Norway
Nepal
Nauru
Niue
New Zealand
Oman
Panama
Peru
French Polynesia
Papua New Guinea
Philippines
Pakistan
Saint Pierre and Miquelon
Pitcairn
Palestinian Territory, Occupied
Palau
Paraguay
Qatar
Réunion
Serbia
Russian Federation
Rwanda
Saudi Arabia
Solomon Islands
Seychelles
Sudan
Singapore
Saint Helena, Ascension and Tristan da Cunha
Svalbard and Jan Mayen
Sierra Leone
San Marino
Senegal
Somalia
Suriname
Sao Tome and Principe
El Salvador
Syrian Arab Republic
Swaziland
Turks and Caicos Islands
Chad
French Southern Territories
Togo
Thailand
Tajikistan
Tokelau
Timor-Leste
Turkmenistan
Tunisia
Tonga
Turkey
Trinidad and Tobago
Tuvalu
Taiwan
Tanzania, United Republic of
Ukraine
Uganda
United States Minor Outlying Islands
United States
Uruguay
Uzbekistan
Holy See (Vatican City State)
Saint Vincent and the Grenadines
Venezuela, Bolivarian Republic of
Virgin Islands, British
Virgin Islands, U.S.
Viet Nam
Vanuatu
Wallis and Futuna
Samoa
Yemen
Mayotte
South Africa
Zambia
Zimbabwe
£9.17
Free at £99.00
Royal Mail
Austria
Belgium
Bulgaria
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
United Kingdom
Croatia
£2.97
Free at £49.00
Royal Mail Large Letter
United Kingdom
£1.06
Free at £49.00

Payment information

Credit Card by Stripe
Austria
Belgium
Bulgaria
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
United Kingdom
Croatia
£
We do not accept payments from the following countries
Afghanistan
Andorra
United Arab Emirates
Antigua and Barbuda
Anguilla
Albania
Armenia
Angola
Argentina
American Samoa
Australia
Aruba
Åland Islands
Azerbaijan
Bosnia and Herzegovina
Barbados
Bangladesh
Burkina Faso
Bahrain
Burundi
Benin
Bermuda
Brunei Darussalam
Bolivia, Plurinational State of
Brazil
Bahamas
Bhutan
Bouvet Island
Botswana
Belarus
Belize
Canada
Cocos (Keeling) Islands
Congo, The Democratic Republic of the
Central African Republic
Congo
Switzerland
Côte d'Ivoire
Cook Islands
Chile
Cameroon
China
Colombia
Costa Rica
Cuba
Cape Verde
Christmas Island
Djibouti
Dominica
Dominican Republic
Algeria
Ecuador
Egypt
Western Sahara
Eritrea
Ethiopia
Fiji
Falkland Islands (Malvinas)
Micronesia, Federated States of
Faroe Islands
Gabon
Grenada
Georgia
French Guiana
Ghana
Gibraltar
Greenland
Gambia
Guinea
Guadeloupe
Equatorial Guinea
South Georgia and the South Sandwich Islands
Guatemala
Guam
Guinea-Bissau
Guyana
Hong Kong
Heard Island and McDonald Islands
Honduras
Haiti
Indonesia
Israel
India
British Indian Ocean Territory
Iraq
Iran, Islamic Republic of
Iceland
Jamaica
Jordan
Japan
Kenya
Kyrgyzstan
Cambodia
Kiribati
Comoros
Saint Kitts and Nevis
Korea, Democratic People's Republic of
Korea, Republic of
Kuwait
Cayman Islands
Kazakhstan
Lao People's Democratic Republic
Lebanon
Saint Lucia
Liechtenstein
Sri Lanka
Liberia
Lesotho
Libya
Morocco
Monaco
Moldova, Republic of
Montenegro
Madagascar
Marshall Islands
Macedonia, Republic of
Mali
Myanmar
Mongolia
Macao
Northern Mariana Islands
Martinique
Mauritania
Montserrat
Mauritius
Maldives
Malawi
Mexico
Malaysia
Mozambique
Namibia
New Caledonia
Niger
Norfolk Island
Nigeria
Nicaragua
Norway
Nepal
Nauru
Niue
New Zealand
Oman
Panama
Peru
French Polynesia
Papua New Guinea
Philippines
Pakistan
Saint Pierre and Miquelon
Pitcairn
Palestinian Territory, Occupied
Palau
Paraguay
Qatar
Réunion
Serbia
Russian Federation
Rwanda
Saudi Arabia
Solomon Islands
Seychelles
Sudan
Singapore
Saint Helena, Ascension and Tristan da Cunha
Svalbard and Jan Mayen
Sierra Leone
San Marino
Senegal
Somalia
Suriname
Sao Tome and Principe
El Salvador
Syrian Arab Republic
Swaziland
Turks and Caicos Islands
Chad
French Southern Territories
Togo
Thailand
Tajikistan
Tokelau
Timor-Leste
Turkmenistan
Tunisia
Tonga
Turkey
Trinidad and Tobago
Tuvalu
Taiwan
Tanzania, United Republic of
Ukraine
Uganda
United States Minor Outlying Islands
United States
Uruguay
Uzbekistan
Holy See (Vatican City State)
Saint Vincent and the Grenadines
Venezuela, Bolivarian Republic of
Virgin Islands, British
Virgin Islands, U.S.
Viet Nam
Vanuatu
Wallis and Futuna
Samoa
Yemen
Mayotte
South Africa
Zambia
Zimbabwe